1. Introduction

Welcome to WorkaGH. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job board platform.

WorkaGH is a Ghanaian job board platform designed to be simple, mobile-first, and accessible to all. We believe in transparency and your right to understand how your data is used.

2. Information We Collect

2.1 Information You Provide

• Job Posters: When you post a job, we collect your job title, company name (optional), location, job description, contact phone number, and payment information (processed securely through Paystack).
• Job Seekers: WorkaGH does NOT require registration or login. You can browse jobs without providing any personal information.
• Contact Forms: If you contact us through our forms, we collect your name, email, and message content.

2.2 Automatically Collected Information

• Device & Browser: IP address, browser type, device type, operating system.
• Usage Data: Pages visited, time spent, search queries (to improve our platform).
• Cookies: We use minimal cookies for essential website functionality only.

3. How We Use Your Information

We use the information we collect to:

• Publish and display job listings on our platform
• Process payments securely through Paystack
• Communicate with job posters about their listings
• Improve our platform and user experience
• Prevent fraud and ensure platform security
• Respond to support inquiries
• Comply with legal obligations

We DO NOT:

• Sell your personal information to third parties
• Share your contact details without your consent
• Use your data for intrusive marketing
• Track you across other websites

4. Payment Information Security

All payment processing is handled by Paystack, a PCI-DSS compliant payment processor. WorkaGH does NOT store your:

• Credit or debit card numbers
• Card CVV codes
• Mobile money PINs
• Bank account numbers

Paystack uses industry-standard encryption and security measures to protect your payment information.

5. Data Sharing & Disclosure

5.1 Public Information

Job listings (including job title, description, location, and contact phone number) are publicly visible to all platform visitors. Do not include sensitive personal information in job descriptions.

5.2 Service Providers

We share data with trusted third-party service providers who help us operate our platform:

• Paystack: Payment processing
• Hosting Provider: Website hosting and data storage
• Email Service: Sending transactional emails

5.3 Legal Requirements

We may disclose information if required by Ghanaian law, court order, or to protect our legal rights.

6. Data Retention

• Job Listings: Retained for the purchased duration (7, 15, or 30 days), then automatically removed
• Payment Records: Retained for 7 years for tax and accounting purposes
• Contact Inquiries: Retained for 2 years
• Website Logs: Retained for 90 days

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Withdrawal: Withdraw consent at any time
• Complaint: Lodge a complaint with Ghana’s Data Protection Commission

To exercise these rights, contact us at: privacy@workagh.com

8. Children’s Privacy

WorkaGH is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your data, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits
• Limited staff access to personal data
• Secure payment processing through Paystack

However, no internet transmission is 100% secure. Please use strong passwords and be cautious of phishing attempts.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect any changes. Continued use of WorkaGH after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices:

Email: support@workagh.com

Your privacy matters to us. Thank you for trusting WorkaGH.